
What is Zonos?
Founded in 2009 and headquartered in St. George, Utah, Zonos provides software and APIs for international ecommerce, including duty and tax calculation, tariff classification and customs data. Its platform serves retailers, logistics companies and postal operators shipping across more than 200 countries.
Zonos is a cross-border commerce platform that calculates duties, taxes, carrier fees and total landed cost before an international order is completed. Merchants can use prebuilt ecommerce plugins, a Shopify app, JavaScript or direct APIs. The platform supports localized checkout, shipping-rate calculation, fraud protection, customs documentation and order workflows, while Zonos Classify uses AI to assign product and country-specific HS codes from descriptions or images.
The product covers a broad operational stack: landed-cost guarantees, international checkout, local currencies and languages, shipping labels, commercial invoices, tariff classification, country-of-origin prediction, restricted-goods checks and customs data. Its scope is strongest in cross-border ecommerce and shipping rather than general domestic tax compliance. Shopify merchants use the Landed Cost app because third-party checkout is not supported, and product data quality still affects calculation accuracy.
Zonos is aimed at ecommerce brands, marketplaces, logistics providers and postal operators that need to sell or ship internationally without building trade-compliance infrastructure. Pricing combines product subscriptions, implementation fees and transaction-based charges. Classify starts at $500 per month, standard setup costs $2,000, and guaranteed landed cost adds $2 per order plus 10% of applicable duties, taxes and other import fees.
Key features
Landed cost calculation
Calculates and, where available, guarantees duties, taxes, carrier fees and other import charges at checkout.
Cross-border checkout
Supports localized checkout with international addresses, 30-plus currencies and 15-plus languages.
HS code classification
Classify assigns universal and country-specific HS codes using product descriptions, images and trade data.
Customs documentation
Generates customs data, commercial invoices and shipping labels for international orders.
Shipping rate management
Connects carrier accounts and returns international shipping rates across supported ecommerce platforms.
Trade compliance checks
Supports country-of-origin data, restricted-item workflows, denied-party screening and undervaluation detection.
Developer APIs
Provides APIs and JavaScript integrations for landed cost, rating and cross-border commerce workflows.
Zonos pricing
Zonos pricing varies by product and integration. Classify starts at $500 per month, while standard setup is $2,000 and premium setup is $4,000. Guaranteed landed cost costs $2 per order plus 10% of duties, taxes and other applicable import fees; subscription and integration charges vary.
| Plan | Price | What's included |
|---|---|---|
| Landed Cost | $2/order + 10%The 10% applies to duties, taxes and other applicable import fees. | Guaranteed landed-cost calculation, duties and taxes, carrier and import fees |
| Classify Standard | $500/mo | Bulk classification, universal and country-specific HS codes, translation support |
| Classify Advanced | $1,000/mo | Standard features, tariff descriptions, cleansed display names, confidence scores, validation checks, duty rates and customs descriptions |
| Setup Standard | $2,000Applies to integrations other than the Shopify Duty and Tax App. | Integration setup, onboarding support, two half-hour calls and a project duration of 30 days or less |
| Setup Premium | $4,000Enterprise setup is custom scope. | Standard setup features, three custom rules, four half-hour calls and a project duration of 30 days or less |
Free trial: No general free trial is documented; development Shopify stores can be installed without charges.
Pros & cons
Pros
- Combines landed cost, customs data, classification and international checkout in one cross-border stack.
- Supports more than 200 countries and integrates with major ecommerce platforms and carriers.
- Classify can use product images and incomplete descriptions to generate HS-code suggestions.
- Offers direct APIs alongside plugins, JavaScript and a Shopify app.
Cons
- Pricing is split across subscriptions, implementation fees and per-order charges.
- Guaranteed landed cost adds $2 per order and 10% of applicable duties, taxes and import fees.
- Shopify users cannot use Zonos Checkout and must use the default Shopify checkout.
- Calculation quality depends on accurate product, HS-code and country-of-origin data.
Who is Zonos best for?
- Ecommerce brands selling internationally and needing duties, taxes and shipping costs shown before checkout.
- Retailers using Shopify, BigCommerce, Magento or WooCommerce that want prebuilt cross-border integrations.
- Logistics and postal providers building landed-cost, tariff-classification or customs-data services.
- Teams that need AI-assisted HS classification across large product catalogs.
Coverage
Integrations
Notable customers
Frequently asked questions
How much does Zonos cost?
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Pricing depends on the product. Classify starts at $500 per month, standard setup costs $2,000, and guaranteed landed cost charges $2 per order plus 10% of duties, taxes and other applicable import fees. Enterprise setup is quoted separately.
How long does a Zonos implementation take?
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Zonos lists standard and premium onboarding durations of 30 days or less. G2 reports an average implementation time of one month. Shopify setup uses a guided wizard, while custom API and enterprise projects can require a different scope.
How does Zonos compare with Avalara?
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Zonos is centered on cross-border ecommerce, landed cost, carrier fees, customs data and tariff classification. Avalara has broader tax compliance coverage, including domestic sales-tax workflows, so Zonos is the more specialized choice for international shipping and checkout.
Which integrations does Zonos support?
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Zonos provides integrations for Shopify, BigCommerce, Magento, WooCommerce, Salesforce Commerce, Miva and X-Cart, plus JavaScript and direct APIs. It also connects with carriers including UPS, FedEx, USPS and DHL.
Who is Zonos for?
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Zonos is designed for ecommerce retailers, marketplaces, logistics companies and postal operators handling international orders. It suits teams that want to calculate duties, taxes, shipping and import fees before delivery rather than build those workflows themselves.
How accurate are Zonos tax and customs calculations?
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Zonos uses destination, origin, product and shipment data to calculate duties, taxes and fees, and offers guaranteed landed cost where DDP is available. Accuracy improves when merchants provide product-specific HS codes, country of origin, weights and dimensions; DDU estimates are not guaranteed.
Sources
Facts and pricing verified on October 19, 2026. Vendors change pricing often, so confirm with Zonos before buying. How we research