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OneTrust

ComplianceGovernance, risk and compliance

Govern privacy, data use, AI, technology risk, and third-party compliance for enterprises across global regulations and frameworks.

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What is OneTrust?

Founded in 2016 and headquartered in Atlanta, OneTrust provides governance software spanning privacy, consent, AI, data, technology risk, and third-party management. It serves more than 14,000 customers, including over half of the Fortune 500.

OneTrust is an enterprise governance platform that connects privacy, data, AI, technology risk, and third-party programs in one system. Teams define purpose, map data and assets, automate assessments, assign workflows, enforce controls, and monitor risk continuously. The platform combines regulatory intelligence, data discovery, consent records, risk inventories, policy workflows, evidence collection, and reporting so compliance work can move from point-in-time reviews toward ongoing operational oversight.

Its breadth covers consent and preferences, privacy automation, data-use governance, AI governance, tech risk and compliance, and third-party management. Published packages include workflows for data mapping, impact assessments, data-subject requests, policy management, control management, evidence, vendor assessments, monitoring, and regulatory reporting. The trade-off is scope: pricing and deployment depend on administrators, inventories, profiles, visitors, or scanned volume, and larger programs may require substantial configuration and governance ownership.

OneTrust is aimed at large enterprises and growing organizations that need coordinated privacy, risk, compliance, data, or AI programs rather than a single narrow workflow. The company says more than 14,000 customers use it, including Aetna, Carrefour, and Match Group, and that over half of the Fortune 500 rely on its platform. Pricing is quote-based and metered by solution usage, with packages priced around admin users, inventory, data-subject profiles, visitors, or data volume.

Key features

Privacy automation

Automates data mapping, privacy impact assessments, vendor privacy risk, data transfers, incidents, and data-subject request fulfillment.

Consent management

Collects consent and preferences across web, mobile, CTV, forms, and marketing systems with configurable experiences and synchronized records.

AI governance

Inventories AI initiatives, models, agents, datasets, and vendors while supporting risk assessments, approvals, evidence, reporting, and monitoring.

Tech risk compliance

Maps requirements across more than 50 standards, regulations, and frameworks to risks, controls, policies, workflows, and evidence.

Third-party management

Manages vendor onboarding, assessments, mitigation, monitoring, reporting, and offboarding with third-party risk intelligence.

Data discovery

Discovers and classifies sensitive data across 200-plus connectors and links data context to privacy, consent, contract, and regulatory requirements.

Regulatory intelligence

Provides regulatory research and intelligence across hundreds of jurisdictions to help teams interpret changing obligations and operational impact.

OneTrust pricing

OneTrust sells solution packages with usage-based meters rather than publishing standard prices. Pricing can depend on administrator users, asset or third-party inventory, data-subject profiles, average daily visitors, or annual scan volume. The company says customers can expand usage during the contract term, with higher tiers or contract amendments applying when licensed limits are exceeded.

PlanPriceWhat's included
Consent and preferencesCustomConsent banners and records, preference centers, privacy notices, DSR automation, web and mobile deployment
Privacy automationCustomData mapping, privacy impact assessments, vendor privacy risk, data transfers, regulatory intelligence, DSR fulfillment
Tech risk and complianceCustomCompliance requirements, risk and control management, policy workflows, assessments, evidence, reporting
Third-party managementCustomThird-party inventory, onboarding, assessments, mitigation, monitoring, reporting, offboarding
AI governanceCustomAI inventory, risk tiering, approvals, attestations, evidence, regulatory reporting, monitoring, runtime controls

Free trial: No public free trial is listed; OneTrust directs buyers to request customized pricing.

Pros & cons

Pros

  • Covers privacy, consent, AI, GRC, technology risk, and third-party management in one platform.
  • Supports usage-specific pricing across administrators, inventories, profiles, visitors, and scan volume.
  • Offers broad connectivity through APIs, SDKs, data feeds, system integrations, and 500-plus pre-built plug-ins.
  • Combines workflow automation with regulatory intelligence, data discovery, monitoring, and audit evidence.

Cons

  • Quote-based, usage-metered pricing makes costs difficult to estimate before a sales process.
  • The platform’s breadth can require significant configuration, implementation, and internal program ownership.
  • Different solutions use different pricing meters, which can complicate procurement and budgeting.
  • Public materials emphasize enterprise scale more than a self-serve path for small compliance teams.

Who is OneTrust best for?

  • Large enterprises coordinating privacy, risk, compliance, and AI governance in one platform.
  • Privacy teams automating data maps, impact assessments, consent, and data-subject requests.
  • GRC teams managing requirements, controls, evidence, policies, and risk across multiple programs.
  • Third-party risk teams that need vendor assessment, monitoring, and regulatory intelligence workflows.

Frameworks

GDPRCCPALGPDISO 27001NISTEU AI ActISO 42001HIPAAGLBAPIPEDAePrivacyNIS2Data privacyAI governanceThird-party risk

Integrations

SalesforceMicrosoftSnowflakeAdobeHubSpotZendeskMarketoAmazon Redshift500+ pre-built plug-ins total

Notable customers

AetnaCarrefourMatch GroupMillerKnollGOL

Frequently asked questions

How much does OneTrust cost?

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OneTrust does not publish standard entry prices. Its solution packages are quote-based and may be metered by administrator users, asset or third-party inventory, data-subject profiles, visitors, or scan volume.

How long does OneTrust take to implement, and how does it work?

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Implementation timing is not publicly specified in the supplied material. The platform works through inventories, assessments, workflows, controls, evidence collection, integrations, and continuous monitoring across governance programs.

How does OneTrust compare with Vanta?

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OneTrust covers privacy, consent, data governance, AI governance, technology risk, GRC, and third-party management in addition to compliance workflows. Vanta is a closer fit when the primary requirement is streamlined security-compliance automation rather than a broad trust and governance platform.

What integrations does OneTrust support?

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OneTrust says it offers more than 500 pre-built plug-ins and connects through APIs, SDKs, data feeds, and system integrations. Named integrations include Salesforce, Microsoft, Snowflake, Adobe, HubSpot, Zendesk, Marketo, and Amazon Redshift.

Who is OneTrust for?

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OneTrust is designed for enterprises and growing organizations coordinating privacy, consent, risk, compliance, data, AI, and third-party programs. It is especially relevant when multiple teams need shared inventories, workflows, policies, controls, and evidence.

How secure and accurate is OneTrust?

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OneTrust’s platform attained HITRUST Risk-based r2 Certification in June 2025. Its materials describe AI-assisted assessments, regulatory intelligence, data discovery, monitoring, and audit-ready evidence, but the supplied evidence does not provide independent accuracy benchmarks.

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